Notification to clients about the completion of the transfer of the client portfolio to Industra Bank

We hereby inform that on 20 August of this year, the process of transfer of the PrivatBank customer portfolio has been concluded. Further on, all customers of our bank will be serviced by “Industra Bank” – the liability assignee bank.

We thank all our customers once more for cooperation! We highly appreciate the trust provided to us on the way to Your financial well-being!

If You are a previous customer of PrivatBank, and uncertainties have resulted for You regarding further cooperation with “Industra Bank” or regarding the status of received services, we invite You to go to the “Information for PrivatBank customers” section of the “Industra Bank” website All the most important information regarding the transfer is available in this section!

Also, You will be able to acquire all answers to questions regarding the process of customer transfer to “Industra Bank” at the “Questions and answers” section of our website

Wishing further financial well-being,
Your PrivatBank