1. General provisions
Terms and definitions used in these Regulations (General Regulations on Transactions).
Responsibility of parties
Regulations on providing and receiving information and services via telephone and Online Chat
Amendments to terms and conditions of rendering banking services (General Regulations on Transactions)
Regulations on rendering remote account management services
Regulations on Non-cash transfers
Regulations on execution of cash payments
Regulations for maintaining credit limits on current accounts of corporate customers
General Conditions for Deposits (for Individual Customers)
General Conditions for Deposits (for Individual Customers) from 25.06.
General Conditions for Deposits (for Customers legal entities)
General Conditions for Deposits (for Customers legal entities) from 25.06.
General regulations on Payment Cards
Regulations on currency exchange
Documentary letters of credit
Regulations for acceptance of cheques for encashment
Regulations of conducting operations at financial and trade markets with partial coverage
Special provision (for Germany and Portugal customers)